Side by side

Which stage is leaking?

Same engine, three stages. Every row below comes from the kit's own README · no invented differentiators.

  1. Pre-salethe moment an enquiry arrives
  2. Mid-funnelbetween "quote sent" and "decision made"
  3. Post-saleafter the job is done

Pre-sale

Small Business Lead Machine

Triggered by
A form, booking widget or app POSTs a lead to the webhook.
Decides
Validates the fields, then qualifies the lead with plain-JavaScript rules you edit, no AI call, no per-lead cost.
Sends
Acknowledgement to the visitor and an owner notification with the verdict, in parallel.
Stores
A row per lead in Google Sheets (3 retries).
Needs
n8n · Google Sheets · SMTP
Tested
7 sample leads, runnable test, all pass · 10 nodes

Mid-funnel

Quotation Follow-Up System

Triggered by
Two webhooks: the quote is sent, and (whenever it happens) the customer responds.
Decides
Three timed checkpoints, 3, +4 and +7 days, each reads the quote's status in the Sheet before sending anything.
Sends
Up to three follow-ups, then a "going cold" alert to the owner. Never to a customer who already answered.
Stores
The quote row and its status, the single source of truth both webhooks share.
Needs
n8n · Google Sheets · SMTP
Tested
16 checks incl. cancellation at every stage, all pass · 33 nodes

Post-sale

Customer Review & Reputation Follow-Up

Triggered by
Two webhooks: the job is marked complete, and the customer submits feedback.
Decides
Waits a day, asks for feedback, then routes on the rating, 4 or above goes public, anything else goes privately to you.
Sends
A review request, then either a thank-you with your public review link or a private low-rating alert.
Stores
Nothing between the two triggers, job_id travels inside the feedback link.
Needs
n8n · SMTP · a short feedback form on your side
Tested
8 sample events, runnable test, all pass · 16 nodes

How the pieces fit

From one kit to a system that someone else keeps running

A buyer at any entry point has an obvious next step. No prices are published anywhere on this site, every step is confirmed on a scoping call once we know your stack, and nothing below is a quote.

  1. Individual kit

    Self-serve. Comfortable in n8n and only need one stage fixed.

    One importable workflow with setup guide, configuration checklist, credential instructions, architecture diagram, sample data and a runnable test.

    Price confirmed on a scoping callPick a kit →
  2. Automation Bundle

    You want the whole lead-to-close-to-reputation lifecycle, or two of its three stages.

    All three kits together, priced below the sum of the three, standard bundling, not an arbitrary markdown. A 2-of-3 bundle is reasonable if you only need two stages.

    Price confirmed on a scoping callAsk about the bundle →
  3. Installation

    You would rather not touch n8n at all.

    Radiance installs and configures a kit or the bundle against your actual stack, your CRM, your email, your review platform. This is the Speed-to-Lead / Full Automation Stack service tier, not a separate service.

    Price confirmed on a scoping callAsk about installation →
  4. Custom Automation

    Your process needs something the kits don't cover.

    Bespoke work beyond the kits' scope, appointment reminders, custom reporting, integrations the kits don't include. Where the Full Automation Stack tier lives.

    Price scoped per projectScope a custom build →
  5. Automation Care

    Optional. You want Radiance to keep it running rather than self-manage.

    A bounded monthly retainer: workflow health check, failure review, a modest allowance of small fixes, integration maintenance, one optimisation note and a plain-language report. No unlimited support, no invented SLA.

    Price confirmed on a scoping call, monthlyAsk about Automation Care →

Documents

What comes with an engagement

Seven working documents, not marketing collateral. Two you can use right now; the rest arrive with a kit or during an engagement.

  • 01

    AI Automation Capability Statement

    Who Radiance Impact is, what we automate, and how an engagement runs, the one-pager for a decision-maker.

    Sent on request
  • 02

    Lead Machine Product Guide

    The problem it solves, who it's for, how it works step by step, and what you configure before go-live.

    Included with the kit
  • 03

    Review Follow-Up Product Guide

    The same structure for the post-sale kit, including the reasoning behind the rating threshold.

    Included with the kit
  • 04

    Discovery Questionnaire

    The questions we work through on a discovery call, business, current process, where it breaks, reporting, constraints.

    Self-complete online →
  • 05

    Project Proposal Template

    Background, objective, scope, approach, timeline and acceptance, filled per engagement, every bracket replaced before it is sent.

    Used in your engagement
  • 06

    Implementation & Handover Template

    What was built, the credential checklist (references only, never values), how to test it, and what to do when something fails.

    Used in your engagement
  • 07

    Automation Opportunity Checklist

    A free 15-minute self-assessment: tick what's true for your business, then read the guidance at the end.

    Free download →

Not sure which stage to start with?

Run the real decision logic in the Demo Centre, or work through the discovery questions at your own pace, nothing you type is sent anywhere.